WELFARE OFFICER,PLANTATION CORPORATION OF KERALA LTD.
SYLLABUS
Category No.80/2012
Exam date:2015 April 9
I.General Knowledge,Current Affairs & Renaissance in
Kerala
II.Basic comprehension of English-assessing the person’s
understanding about a passage in English and grammar
III.Basic Comprehension of Malayalam-assessing the person’s
understanding about a passage in Malayalam and grammar
IV.Conceopt:Administration,Organisation,Management,Administrative
Process:Planning-Organising-Staffing-Directing-Co-ordinating-Reporting and
Budgeting
V.Sociology of Indian Society:Unity in diversity,linguistic
and religious differences in India-Caste in India:Characteristics,emerging
changes in caste system in modern society-Caste and
politics-Family:joint,nuclear-Marriage in India:religious variations,changing
trends,family court,divorce,domestic violence-Contemporary issues in Indian
society:Communalism,regionalism,terrorism,corruption,violence against women
VI.Concept of Welfare,Welfare State Social Welfare,Social
Security,Social Insurance,Social Assistance-meaning and purpose,social
Assistance –meaning and purpose,social security measures for workers-The
Plantation Labour Act,1951.
VII.The Industrial Dispute Act,1947.The Workmen’s
Compensation Act 1923.The Minimum Wages Act 1948-Payment of Wages Act,1936.The
payment of Bonus Act 1965.Trade Union Act,1926-Kerala Shops and Commercial
Establishments Act,1960
VIII.Office Management:Priniciples and Practices,Maintenance
of files,records,Data banks Management Information Systems(MIS)-Basics of
materials management like purchase procedure,inventory control-recording of
procedures
IX.Communication-concepts and process-communication
skills-principles of effective communication-Oral
communication:essentials,meetings and conferences,group communications-inter
personal communication-telephone talk-interviews-ethics of
communication-Written communication features,objectives,importance,structure
of businesss letters-business
enquiry-execution of orders-report writing-electronic media on
communication-importance of media in communication.
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